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WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

Settings (MSP)

An MSP Admin can use the Settings menu to configure and manage your WebTitan settings.

Administrators
Go to Settings > Administrators to view and manage WebTitan administrators. Use the search box to search the list of administrators. Select ...
Customizing your Interface
Watch this short video or follow the steps below to customize your interface: Go to Settings > Interface Settings to customize your interface....
Adding Support Links
Go to Settings > Support to customize the links to your support services. Once added, these links are visible to your customers in their profile menu....
Email Settings
Notifications from WebTitan are sent from a specified email server using a specified sender email. Email settings are necessary to send policy notificatio...
Certificates
Go to Settings > Certificates to download an SSL or PEM certificate(s). If a WebTitan certificate has not been installed and a user visits an HTT...
Downloading an SSL or PEM Certificate
Follow the steps below to download an SSL or PEM certificate. Go to Settings > Certificates. Select Download under SSL or PEM to automatica...
Importing a WebTitan TLS Root Certificate in Google Workspace
If a TLS root certificate has not been installed and a user visits an HTTPS-enabled website that is blocked by a policy, their browser will return a certi...
Two-Factor Authentication
Two-factor authentication (2FA) is an additional layer of security used to protect your account from unauthorized access. If 2FA is enabled, a user provid...