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    WebTitan(Sugarloaf 5.01+)

    WebTitan(4.17 or Earlier)

    Solution home WebTitan Knowledge Base Announcements

    Are you receiving OTG Blocked status? Print

    Modified on: Fri, 8 Mar, 2024 at 9:02 AM

    This was a problem we experienced with Windows machines.


    This has since been resolved. To resolve this, please uninstall the current agent and re-deploy the agent using the latest release. 


    Please see this in the below documentation:

    https://docs.titanhq.com/en/28616-downloading-and-installing-otg-2-for-windows.html



    If you are using Errigal please see the documentation below:

    https://support.titanhq.com/en/31266-downloading-and-installing-otg-for-windows.html

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