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WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

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Getting Started (Customer)

Welcome to WebTitan! A Customer Admin can follow the setup steps below to start filtering traffic through WebTitan.

Step 1: Log in to WebTitan
As part of your WebTitan setup, an email was sent to the supplied email address with information to get started. This email contains: Your WebTit...
Step 2: Add your Location(s)
Locations are used to identify your organization's network locations to WebTitan, so content filtering can be applied to them using a policy. A loca...
Step 3: Configuring your Default Policy
Policies include several settings but mainly determine what categories of a website a user can access and the entries to your allow and block lists. A def...
Step 4: Create a Custom Policy
Policies include several settings but mainly determine what categories of a website a user can access and the entries to your allow and block lists. A def...
Step 5: Install WebTitan SSL certificate
If a WebTitan certificate has not been installed and a user visits an HTTPS-enabled website that is blocked by a policy, their browser will return a certi...
Step 6: Redirect your DNS requests to WebTitan
To begin filtering, you need to log onto the server or router where your DNS server addresses are configured and redirect your DNS to WebTitan. Before mak...
WebTitan Redirect IPs
Find your WebTitan login URL in this table to determine the corresponding IP address(es) to use when redirecting your DNS requests to WebTitan. Tip ...