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WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

Security Settings

Security
Go to the profile menu and select Security to manage account security settings. From here, you can change your account password and manage two-factor aut...
Two-Factor Authentication
Two-factor authentication (2FA) is an additional layer of security used to protect your account from unauthorized access. If 2FA is enabled, a user provid...
Changing your Password
Changing your password frequently reduces the risk of your account being compromised. A good password should contain a mix of uppercase and lowercase le...
How to reset your WebTitan password
Follow these steps to reset your password: 1. Go to your login page and click on Forgot your Password? 2. On the Password Reset page, enter your email...
Security Settings
Two-Factor Authentication (2FA) is an additional layer of security used to protect user accounts from unauthorized access. When the Enforce 2FA setting is...
Resetting a Customer Password
An MSP Admin can follow the steps below to reset a customer password. A customer can also use the steps in How to reset your WebTitan password. Select ...