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WebTitan(Sugarloaf 5.01+)

WebTitan(4.17 or Earlier)

Solutions

Anonymous or Misidentified Users
  SaaS   DCI   When viewing browsing activity from Reporting > History, do many users appear as Anonymous, or show an incorrect u...
SSL Cert Update: Users Not Seeing their Block Page
SaaS DCI     Description Users are seeing a certificate error page instead of the WebTitan block page when visiting a website that is block...